Fairfield Inn and Suites Memphis Germantown

The facility in "undergoing renovation" and the first room we were given had its share of problems, mainly air conditioning that wasn't working while outdoor temps were 99 degrees, but the manager on duty attempted an in room fix and found us another room when the fix didn't work. The second room was fine. Staff here is highly responsive to guest needs. Breakfast could not have been better! We did not use the indoor pool. Both times that we stayed here out of town youth sports teams have also been guests, and they have been well behaved.

Loved the indoor pool & the shower amenities. The king size bed & pillows were comfortable! I also loved the window shade with the print.

Jam was wonderful!! She always greeted us like family and made us feel welcome! The breakfast lady always helped us with things we needed and the area was always stocked and clean.

Staff was extremely nice and helpful with everything.

The breakfast was the only thing that really could use improvement. It was not as fresh as it should have been. The cranberry juice was extremely watered down and the orange juice didn't seem very fresh. The egg seemed like it had been cooked quite a while prior to when we ate. Serving biscuits would have been much better with gravy.